You need to do everything you can to run your business in a smooth manner. You hire the right employees, conduct the right training, and you need managed IT services. There are a lot of services that can be obtained from a good company to give you more for your employees, your consumers and your business. Best of all, that same IT company can also do a lot of things for you that your IT department is doing, only better. This means that you can outsource and save money.
Take a look at how you answer your phones. Do you have a receptionist answering phones? What happens when there are too many lines ringing or they run to the restroom? How are the phones being handled then? There are hosted phone systems that you can get to answer the calls and send them through a menu. This will auto-route all of the calls.
Additionally, you can send calls to your employees at their computer through VoIP. The “voice over IP” phone solutions are becoming more popular. As long as an employee has a headset, they can take a call without ever picking up the phone. There are many benefits to… Continue reading